A longstanding newsagency and post office in Elanora Heights will permanently close after 24 years of service due to declining demand and rising operational challenges.
Background and Operation History
The Elanora Heights Newsagency and Post Office, located in the Kalang Road shopping strip, will shut down after 24 years of continuous operation.
Owners Karla Rothpletz-Tatt and Stephen Tatt have confirmed the closure is scheduled for late July 2025. The couple have run the business seven days a week, providing both Australia Post services and a traditional newsagency. The post office has offered 180 post office boxes to local residents and businesses.
Changing Consumer Habits Impact Business
The owners have cited declining foot traffic and reduced revenue due to changing consumer behaviour. A significant shift to online shopping, digital communication, and the use of internet-based lottery services has reduced customer reliance on physical outlets. The business has reached a point where sustaining staff is no longer financially viable, despite the owners’ continued hands-on commitment.
Community Alternatives and Transition
With the closure imminent, residents in Elanora Heights are being directed to post offices in nearby Collaroy, Narrabeen, and Warriewood for their ongoing postal needs. Despite closing the business, the owners will continue to live locally and contribute to community activities.
Community Reaction and Local Support
The closure has prompted numerous responses from residents expressing appreciation and support. Locals have acknowledged the business’s role in the community, noting the friendly and reliable service over the decades. A farewell gathering will be held at the Racquet Club on 20 July, allowing locals to express their thanks in person.
Ongoing Community Involvement
Karla Rothpletz-Tatt confirmed she will continue her involvement with the annual Elanora Heights Village Christmas Markets, already in planning for November 2025. In the lead-up to closure, the store will offer discounts on stationery, cards, and gift stock, encouraging locals to visit and say goodbye.
Published 14-May-2025